The gate has successfully been updated! This now means the gate will be closed at all the times! You will need to use your remotes or personal 4-digit code to enter the community. Note: we recently found out that we are only able to have one telephone number and one personal code per residence. Remember the west gate is totally separate from the east gate and remotes have to be entered manually to the west gate. Everything entered in the west gate to date will be unaffected by the east gate upload. The 1036 code is now deleted!! (Hallelujah 🙂 )
The garbage company and Peterson Development will use an individual “contractors” code. Residents will have to individually arrange with FedEx/UPS, newspaper delivery, etc for personal deliveries. This means residents can give them their personal code when arranging deliveries or have the couriers access the gate directory and call their phone number directly from the gate pedestal for access. Remember that when you receive a call from someone at the gate you press the number 9 on your keypad and the gate will open. This will also then hang up the call! If the phone goes to voice mail the voice mail will intercept the call and not allow the gate to be opened. The gate will not dial long distance numbers.
If changes are needed to the gates please call Stacey Ward at 801-738-2716 or send an email to firstname.lastname@example.org and “cc” the HOA at email@example.com. Stacey will do his best to follow up as soon as possible. Please allow for 2-3 days for follow up.